Partial outage for some clients, overall slowness
Incident Report for IRIS CRM
Resolved
The issue has been resolved and the service is operating normally.
Posted Aug 26, 2021 - 07:31 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2021 - 05:02 UTC
Identified
The issue has been identified and we are working with AWS to resolve the issue.
Posted Aug 25, 2021 - 22:56 UTC
Update
We are deploying a fix in the next 5 minutes which may limit accessibility during the update.
Posted Aug 25, 2021 - 20:14 UTC
Update
We are deploying a fix in the next 5 minutes which may limit accessibility during the update.
Posted Aug 25, 2021 - 20:13 UTC
Investigating
We are currently investigating the issue.
Posted Aug 25, 2021 - 17:25 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2021 - 16:27 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 25, 2021 - 16:17 UTC
Investigating
We are currently investigating this issue.
Posted Aug 25, 2021 - 16:16 UTC
This incident affected: CRM Services.
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